Basler A600f Manual do Utilizador descarregar pdf (Página 175)

Technical Support

BASLER A600

f 8-3

DRAFT

8 How severe is the problem? Camera can still be used.

Camera can be used after I take this action:

Camera can no longer be used.

9 Did your application ever run

without problems?

Yes No

10 Parameter set: It is very important for Basler Technical Support to get a copy of the exact

camera parameters that you were using when the problem occurred.

To make a copy of the parameters, use the dump register tool. To get the tool, go to:

www.baslerweb.com/beitraege/beitrag_en_19478.html. The tool works with XP PCs only,

and the BCAM 1394 Driver must be installed. Send the generated file to Basler Technical

Support. Or, you can look up the settings with the BCAM Viewer by using View > Camera

Features and View > Properties.

If you cannot access the camera, please try to state the following parameter settings:

Video format:

Video mode:

Frame rate:

Exposure time (shutter):

Gain:

Brightness:

If video format 7 is in use:

Color coding:

Bytes per packet:

AOI position:

AOI size (horiz. & vertical):

11 Live image/test image: If you are having an image problem, try to generate and save live

images that show the problem. Also generate and save test images. Please save the images

in BMP format, zip them, and send them to Basler Technical Support.

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Basler A600f Manual do Utilizador Página 175