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Troubleshooting

Basler A500k 6-1

PRELIMINARY

6 Troubleshooting

Fault finding using the camera LED is described in section 6.1.

6.1 LED

A500k cameras regularly perform self tests. Detected errors are signaled by flashes of the LED

on the back of the camera. The number of flashes indicates the detected error. If several error

states are present, the LED outputs the error codes in succession.

See Table 6-1 for the description of the flashes and the error states.

LED Description

Orange and on

Continuous

The camera has power and is OK.

3 flashes ExSync has not changed state for 5 seconds or longer. If you are not supplying

an ExSync signal to the camera, this is a normal condition and should be ignored.

Otherwise check the cable and the ExSync generating device.

5 flashes

The Work Set could not be stored into a User set.

Contact Basler support.

6 flashes

A User Set or the Factory Set could not be loaded into the Work Set.

Contact Basler support.

7 flashes A valid list of commands was not available.

Contact Basler support.

8 flashes

The FPGA could not be configured. Contact Basler Support

Table 6-1: Camera Status Indicators

1 2 ... 130 131 132 133 134 135 136 137 138 139 140 ... 149 150

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